- Email: Info@naijaauction.com
- Call Us: +234 806 009 0111
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Address
Lagos, Nigeria. -
Email
Info@naijaauction.com -
Phone
+234 810 599 6173
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Frequently Asked Questions
If you have any other question this FAQ didn't provide, kindly contact our support team
Can I sell items on Naija Auction?
Yes, you can! We welcome sellers to list their unique items for auction. Kindly login as a merchant to start the process.
Is my personal information secure?
Yes, we take your privacy and security seriously. We have measures in place to protect your personal information and transactions. Please refer to our Privacy Policy for more details.
How do I pay for a won item?
After winning an auction, you will be provided with instructions on how to complete the payment. Typically, you'll need to provide payment details, confirm your shipping address, and pay any additional fees or taxes.
What is a reserve price?
A reserve price is the minimum price that must be met for an item to be sold. If the reserve price isn't reached, the item will not be sold, and your bid will be canceled.
How do I create an account?
To create an account, click on the "Register" or "Sign Up" button on the website's homepage. You'll be asked to provide some basic information, and once completed, you can start using our platform.
How can I contact customer support?
If you have questions or need assistance, you can contact our customer support team through the "Contact Us" or "Support" section of our website. We're here to help!
What are the shipping options?
We offer various shipping options to ensure your item reaches you safely and in a timely manner. Shipping costs and methods may vary, so please check the specific auction details and item description for information on shipping.
How do I know if I've been outbid?
If you're outbid, you will receive a notification either on the website or via email, depending on your notification settings. You can then decide whether to place a higher bid.
How do I place a bid?
To place a bid, first, make sure you're logged into your account. Then, find the item you want to bid on, click on it to access the item details, and click the "Bid" button. Enter your bid amount and confirm.
What is Naija Auction?
Naija Auction is an online platform where you can participate in auctions to buy and sell a wide variety of unique items, collectibles, and treasures.